It was a pleasure meeting you during my home search with Charlie; it looks like you have the foundation of a very effective enterprise. A case in point is my three day visit with Charlie. As it turns out, not only did I get to see ample examples of homes, I also had a personal lesson in Customer Service. Charlie not only took into consideration my housing needs, he also shuttled me to the local elementary schools to capture much needed information in regards to my son. On top of that, he cordially returned with me to a particular home three additional times at my request. I know that these requests cut into his schedule, however he made every effort to accommodate my needs. Outstanding. I look forward to acquiring a property through your firm. Have a great day!